Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We are a factory and professional manufacturer.
Q2: Do you provide samples? Is it free or extra?
Yes, we could offer the sample for free charge, but we do not pay the cost of freight.
Q3: Do you accept customization?
OEM is acceptable. We can produce materials according to your specific technical indicators.
Q4: How long is your delivery time?
Generally, it is 5-10 days if the goods are in stock, or 15-20 days if the goods are not in stock.
Q5: What are your payment terms?
We accept T/T, Western Union, Paypal, and other standard payment methods.
Q6: What is the primary application of your grout products?
Our high-strength non-shrink cement grout is primarily used for grouting, pouring, and specialized construction scenarios.